Virtual assistant services for founder-led organizations

Aereach builds and manages remote teams for founder-led organizations. We are not a marketplace where you find and manage a virtual assistant on your own. We recruit, hire, and support skilled professionals based in the Philippines who become a genuine part of your team. We handle recruiting, employment, benefits, equipment, and training, so you can focus on the work only you can do.

We build teams across core business functions including Executive Assistance, Administration & Customer Support, Marketing Support, and Accounting & Bookkeeping. We also recruit for specialized roles, such as IT and operations. If you’re looking for a role not listed here, we’d be happy to discuss your needs.

Either. Many clients start with one executive assistant and expand into a larger team as their business grows. Because Aereach builds and manages your remote team, adding new roles is straightforward, and every team member receives the same level of support. Whether you need one person or a full team, we’re built to grow with you.

We start with a discovery call to understand your business, your goals, and the role you need filled. You and each candidate complete the Kolbe A™ Index and the Working Genius Assessment, so we understand how you work and can match you with someone who complements it. From there, we recruit and vet candidates on skills, experience, and fit, and go beyond resumes to look at communication style and working preferences. You meet the candidates we recommend, interview them, and make the final hiring decision. No process can guarantee a perfect match, but this combination gives you a strong, well-informed start.

Most clients hire their new team member within 2 to 3 weeks, depending on the role and the level of experience required. Some positions can be filled more quickly, while specialized or senior-level roles may take longer. Throughout the process, we’ll keep you informed, present qualified candidates as they become available, and work efficiently to help you find the right long-term fit without compromising quality.

No. Our team members are fluent in English and are strong written and verbal communicators. Clear communication is one of the first things we evaluate during our hiring process because we know it’s essential to your success. English is also an official language of the Philippines and is widely used in education, business, and government, making communication with your team seamless.

Our team members work your preferred time zone, giving you real-time collaboration and same-day responsiveness. Whether you need support during standard business hours or a specific shift, we build teams around your operational needs so your remote team feels like a seamless extension of your business.

It’s a partnership. You provide the direction, priorities, and context your team member needs to succeed, while Aereach serves as the Employer of Record, meaning we legally employ your team member and handle payroll, benefits, HR, and regular check-ins. That lets you focus on growing your business while we support both you and your team member.

Pricing depends on the role, level of experience, and scope of work. There is a one-time onboarding fee of $500 per team member. Before the interview process, you’ll receive a candidate profile and the monthly investment for each recommended candidate, giving you everything you need to make an informed decision.

No. Your monthly investment begins only when your team member starts, not while we’re recruiting and identifying candidates. Your first invoice includes the one-time onboarding fee of $500 plus your first month’s investment. If your team member doesn’t work out within the first 60 days and you choose not to have us find a replacement, we’ll refund your onboarding fee.

No. You’re not locked into a long-term contract or minimum commitment. We do have a service agreement, but if you decide to end your engagement, we simply ask for 30 days’ notice so we can support a smooth transition for both you and your team member.

Yes. If your team member isn’t the right fit, we’ll work with you to understand the situation and determine the best path forward. In many cases, additional coaching and support can resolve the issue. If a replacement is needed, we’ll recruit and onboard a new team member at no additional onboarding fee. Our goal is to help you build a successful long-term team, not simply fill a position.

Your monthly investment covers everything needed to employ and support your team member. That includes payroll, Philippine government-mandated benefits, HMO coverage, paid time off, computer equipment, ongoing learning and development through Aereach University, regular check-ins, and HR support. You also have a dedicated partner to help ensure both you and your team member are set up for long-term success.

Protecting your confidential information is a priority at Aereach. Every team member signs a legally enforceable non-disclosure agreement (NDA) and is provided with company-issued computer equipment. Because every client uses different systems, you control access to your software, accounts, and data. We encourage security best practices, including multi-factor authentication where appropriate, and work with you to follow your company’s security requirements.

Employees. Every team member is legally employed by Aereach in the Philippines, not engaged as an independent contractor. That means they’re supported through a structured employment relationship, allowing you to build your team with greater stability and confidence.

Most virtual assistant providers stop once you’re matched with someone. Aereach stays involved for the life of the relationship. We match you using working-style assessments, not just a resume. We’re the legal employer of your team member, not a marketplace connecting you to a freelancer. And your team member has ongoing access to training through Aereach University, so the relationship keeps improving instead of staying static.

Book a discovery call. We’ll learn about your business, help you get clear on the role, and show you the kind of person we’d match you with. There’s no pressure and no fee to explore whether this is a fit.